Privacy Statement

Introduction

This Privacy Statement applies to personal information we collect when you use Salon Done services, including our website, software applications, and related services that help customers and beauty service providers find each other and arrange beauty services.

Certain affiliates may have separate privacy statements. This Privacy Statement does not apply to websites, applications, or services that display or link to other privacy statements unless expressly stated otherwise.

How Do We Collect Your Information?

We collect information based on how you interact with Salon Done, which services you use, and the choices you make. We may collect information directly from you, automatically when you use our services, from third-party sources, or by generating inferences from other data.

Account Information

We may collect your name, email address, postal address, phone number, date of birth, availability, profile details, and any other account-related information you choose to provide.

Content and Files

We may collect profile photos, beauty service photos, videos, documents, reviews, private reviews, customer support communications, and other files or content uploaded or shared through the services.

Payment and Tax Information

We may collect information about purchases, services booked, transaction dates, payment amounts, and tax-related information. Payment card transactions may be processed by third-party payment processors.

Sensitive Personal Information

For beauty service providers, we may collect sensitive personal information for identity verification, payment account creation, tax reporting, or background check purposes. This may include tax identification details, government ID images, photos, account access credentials, precise geolocation, health data provided for customer service, and other information permitted by law.

Location Information

Depending on your device, browser, and app settings, we may collect geolocation data. Some services may require location information to function correctly.

Cookie Information

We use cookies and similar technologies to operate our services, improve functionality, understand usage, and support advertising or analytics features where permitted.

How Do We Use Your Information?

We use personal information to provide, maintain, improve, personalize, secure, and operate Salon Done services.

How Do We Disclose Your Information?

We may disclose personal information with your consent, to complete transactions, to provide requested services, or when necessary for business, legal, safety, or operational purposes.

• Beauty Service Providers: We share booking information with the relevant provider when a booking is made or accepted.
• Public Information: Certain profile details, listings, reviews, and public provider pages may be visible to others.
• Service Providers: Vendors, consultants, partners, and support providers may access information to perform work on our behalf.
• Legal Matters: We may disclose information when required by law, regulation, legal process, tax authorities, or government agencies.
• Security and Safety: We may share information to protect our services, users, employees, systems, property, and the public.
• Corporate Transactions: Information may be disclosed during a merger, financing, acquisition, bankruptcy, sale, or transfer of assets.
• Affiliates: Information may be shared among Salon Done affiliates, subsidiaries, parents, or companies under common ownership.

Social Sharing Features

Our services may include social sharing features or integrations that allow information to be shared with friends, followers, or the public depending on your settings.

Advertising and Analytics

Where permitted by law, third-party analytics and advertising providers may use cookies, pixels, web beacons, and similar tools to collect information about usage, devices, identifiers, geolocation, and online activity.

Information Security

Salon Done uses reasonable and appropriate measures designed to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

No method of transmission over the Internet or through mobile applications is completely safe. Users should use strong passwords and should not share passwords or reuse them across multiple services.

Transfer and Location of Information

Information may be stored and processed in your region, the United States, or other countries where Salon Done, affiliates, subsidiaries, or service providers maintain facilities.

Information Retention

We retain information for as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate lawful business purposes.

Retention periods may vary depending on user expectations, consent, information sensitivity, legal requirements, contractual obligations, and available deletion controls.

Account Management

Access, Portability, Correction, and Deletion

You may access, update, correct, or delete certain information by logging into your account and visiting your Profile or Account Settings. Account deletion requests may be submitted through the applicable account or privacy management tools.

Location Choices

If a mobile application collects location information, you may be asked to consent. You can later stop location collection by changing device settings, though some features may no longer function.

Emails

You may choose whether to receive marketing emails by updating notification preferences or clicking unsubscribe in marketing emails. Service-related emails may still be sent.

Mobile Push Notifications

Push notifications and alerts may be turned off through your mobile device notification settings.

Text Messages

With required consent, we may send service, marketing, advertising, support, administrative, or security messages by SMS, calls, email, WhatsApp, or other electronic methods.

California and U.S. State Privacy Rights

Depending on your location, you may have rights related to your personal information, including access, correction, deletion, portability, opt-out, and non-discrimination rights.

California Rights

• Notice at Collection: Right to know categories of information collected and purposes of use.
• Right to Know: Right to request access to personal information collected about you.
• Correction or Deletion: Right to request correction of inaccurate data or deletion where required.
• Do Not Sell or Share: Right to opt out of certain sharing or sale of personal information for targeted advertising.
• Sensitive Personal Information: Right to limit certain processing where applicable.
• Non-Discrimination: Right not to be discriminated against for exercising privacy rights.

Other U.S. States

Residents of other states may also have rights to know, access, correct, delete, opt out of sale or targeted advertising, limit sensitive personal information processing, and avoid discrimination for exercising privacy rights.

Authorized Agents

You may designate an authorized agent to make privacy requests on your behalf. We may require proof of authorization and identity verification before completing a request.

Minors

We do not knowingly collect or sell personal information of minors under 16 years of age.

Controller / Business Designation

Salon Done operates as a Controller and a Business under applicable U.S. state privacy laws.

Browser and Platform Controls

• Cookie Controls: Most browsers allow you to delete or reject cookies. Some site features may be affected.
• Global Privacy Control: Some browsers and extensions send opt-out preference signals that may be honored where recognized by law.
• Do Not Track: Because there is no common interpretation of DNT signals, our websites do not respond to browser DNT signals.
• Mobile Advertising ID Controls: iOS and Android provide tools to limit tracking or reset advertising IDs.
• Email Web Beacons: Many email clients allow users to block automatic image downloads, which may prevent web beacons from loading.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our services, privacy practices, or applicable law. When changes are made, we will revise the “Last Updated” date above. If material changes are made, we will provide notice or obtain consent where required.